A community’s citizens can be a barrier to progress, when they resist change, or can become its most powerful advocates for a better future. Engagement is the slow and difficult process of building a common understanding of the challenges facing the community and a shared vision for overcoming them.

Intelligent Communities devote time and resources to educating and engaging their citizens, businesses and institutions as true partners in understanding challenges, identifying solutions and planning a better future.

Example #1: Building Markham’s Future Together (BMFT): Strategic Plan 2020-2023 Community Consultation

Example #2: Digital Markham Strategy