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Customer Support

Contact Us

We want to hear from you. The City of Markham commits to creating a community where people belong. 

Please direct any Diversity-related questions, feedback or issues to diversity@markham.ca 

Please direct any Accessibility questions, feedback or issues to the City of Markham's Contact Centre at customerservice@markham.ca or by telephone at 905.477.5530.

Customer Support

Publications Accessibility   

Alternate formats of City of Markham publications are available upon request. Contact 905.477.5530 or  customerservice@markham.ca.

City of Markham Accessibility Design Guidelines 

The City of Markham intends to be a leader in developing accessible environments for all, embracing the principles of universal design and recognizing diversity, barrier removal, provincial directions and changing demographics. Download our Accessibility Design Guidelines [PDF] to learn more.

Assisted Waste & Recycling Collection Service   

Markham's Assisted Waste & Recycling Collection Service is a no-cost program that promotes independent living and reduces the risk of injury to those needing physical assistance.

If you are a Markham resident unable to place your waste and recycling materials at the curb due to a temporary or permanent physical disability, and do not have someone living with you to assist, apply for Markham's Assisted Waste/Recycling Collection Service. 

Translation and Language Support

If you encounter issues related to Accessibility, including the need for information in an alternate format or language, please get in touch with the City of Markham's Contact Centre at customerservice@markham.ca or by telephone at 905.477.5530.

Information is available in many languages:

  • Information Markham en plusieurs langues
  • 萬錦市以多種語言發佈的信息
  • அனேக மொழிகளில் மார்க்கம் தகவல்கள்