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Your Role as a Volunteer

General Responsibilities

As a volunteer with the City of Markham, you will:

  • Foster a positive learning environment
  • Complete your tasks on time
  • Have the needed certifications and training before you start
  • Keep track of your shifts and hours and online profile.
  • Tell your supervisor about any upcoming absences. Be sure to do so in advance so that the City can find someone to fill your role.
  • Know about your position and do your job as well as you can
  • Work with City of Markham staff and other volunteers
  • Allow your supervisor and/or instructor to help you with difficult situations

 

Values and Code of Conduct

We want our volunteers to show creativity and resourcefulness. Markham is a vibrant and diverse city. We can use our skills, resources, and imagination of our residents, to solve any problem!

As a volunteer, you must:

  • Show respect, dignity, and professionalism
  • Be a positive role model
  • Uphold our mission, values, and strategic priorities
  • Uphold and implement all departmental policies and procedures
  • Dress appropriately and follow your role’s specific dress code
  • Help make a positive working environment
  • Keep things confidential
  • Respect the privacy of others

Do not:

  • Criticize other volunteers, City of Markham staff, participants, or services
  • Use profane, insulting, or offensive language
  • Volunteer under the influence of alcohol, drugs, or banned substances. Our facilities are smoke free.
  • Give drugs, alcohol, or tobacco products to volunteers, participants, or guests