More information coming soon!
 

Withdrawal and Refund Policy

-A full refund in the form of a credit will be provided for any “withdrawal and refund request form” submitted to the City of Markham before the start of the program (*some exclusions apply).

-Requests submitted after the start of the program, but before the third class/program will receive a refund for the remaining class/program, less a $10 cancellation fee. There is no $10 cancellation fee if the refund remains as a credit on your account. No refund will be provided for any requests submitted on, or after, the third class/program.

(* Exclusion) Specialty Programs: At least seven (7) days' notice is required for any transfer or withdrawal and refund request for the following specialty programs : Summer & Holiday Camps, Varley Art Gallery Courses, Museum Pottery Courses, Private Tennis Lessons, Markham Sports Leagues, Aquatic Leadership Courses, One-day Courses, or Adult Workshops. 
-Cheque payments will be reimbursed by cheque (approximately 4-6 weeks after approval).

-Any credit balances that remain unused on a client account for two (2) years will be cleared.